Repair and Warranty Terms & Conditions
(Please keep your repair request form from to allow for pickup, as it is your warranty receipt.)
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Apple Tree supplies up to 12 months part warranty on repairs and sales.
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The warranty is not an insurance backed guarantee.
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The operation of the warranty is conditional upon appropriate use or maintenance by the customer.
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Accidental damage or screen breakage is not covered by the warranty.
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Only our supplied parts are covered under the warranty.
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Where possible we will use original parts. If original parts are not available or economical, we will use the highest quality refurbished or Third Party parts.
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Data management, back-ups and any existing warranty, are the responsibility of the customer.
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We recommend that data be backed up by the customer before a repair.
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Devices supplied for purchase, must meet the description supplied.
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Warranty repairs do not cover postal costs.
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Your consumer statutory and common law rights are not affected by the warranty conditions.